• Regional Director of Operations

    Position Type
    Regular Full-Time
    Location : City
    Location : State/Province

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    A Culture of Caring! If you’ve been to one of our senior living communities, you might have heard the phrase “culture of caring,” which is our way of asserting how much compassion, sincerity and respect matter to us. Our culture of caring is extended to everyone in the Milestone family, our associates, our business partners, and most importantly, our residents.


    We don’t believe in a “one size fits all” approach to retirement living. Our communities are encouraged to operate independently with their residents and local culture in mind. What does that mean? It means that we don’t expect one of our communities in Seattle, Washington to offer the same activities or serve the same food as our community in Roanoke, Virginia. We don’t want all of our communities to look the same. We don’t expect them to all be the size or offer identical levels of care. Our residents aren’t all the same, so their homes shouldn’t be either.

    Now Regional Director of Operations Specialist!


    This position is responsible for assisting communities, ownnership relations, and creating and building teams.  This includes traveling to designated communities and working with the community teams in developing revenues, controlling expenses, building census, maintaining compliance with all regulatory standards and communicating with the management company on all appropriate matters. 


    • Creating, building and managing teams. 
    • Managing owner relations. Leadership responibliies over a group of communities. 
    • Managing new building of communities. 
    • Support assigned communities in managing all marketing efforts and service programming to meet the expected revenue achievement of the building on a monthly basis.
    • Support assigned communities in the screening, hiring, training, coaching, evaluating, disciplining, and terminating all employees within their community.
    • Responsible for maintaining compliance with all local, state, federal, and licensing rules and regulations associated with the licensure of the buildings under their scope of authority.
    • Responsible for maintaining positive relations with community referral sources, the community at large, and all visitors, guests, and residents of assigned communities.
    • Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions which assists others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.
    • Perform other duties as assigned or needed.


    •  Bachelor’s Degree in Business or a field related to the position.  Must meet state requirements for Executive Director in states they oversee properties (some states do require a degree). State specific accreditation or license required.
    • Must have proven management experience and ability to manage staff. Must have managed Assisted Living, Memory Care, and Independent Living communities totaling five years in duration. Minimum three years’ experience Health Care Industry in a supervisory role preferred. Working knowledge of the Health Care Industry.
    • Strong written and verbal communication skills, strong personnel skills, and positive community relations skills are essential.
    • Experience with Microsoft Word and Microsoft Excel.
    • Must meet all health requirements, including TB. Must pass criminal background check.

    Apply with your resume to schedule your interview for this exciting opportunity!


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