• Community Relations Associate

    ID
    2019-2957
    Category
    Sales and Marketing
    Position Type
    Full-Time/Part-Time
    Location : City
    Vancouver
    Location : State/Province
    WA
  •  

    GLENWOOD_100 PX HIGH

     

    At Glenwood Place we think that everyone should have the opportunity to enjoy their retirement, regardless of their level of care. From our on-site movie theater, to our full calendar of activities like craft and cooking classes and our elevated Sky Gym, our residents have plenty to do and experience.  Our residents have dedicated their lives to building careers, maintaining homes and raising families. Now, they finally have time to focus on their own health and happiness. At Glenwood Place, life doesn’t stop at retirement, it’s just beginning.

    Now Hiring a Community Relations Associate!

     

    This position is responsible for all marketing activities of a given managed community including managing all move-in activities, managing the lead bank and sufficient calls required for processing inquiry to move-in, coordinating special events, gathering appropriate documentation for move-ins and communicating with the managing company on all appropriate matters.

    Responsibilities:

    • Develop relationships with the community at large to inform them of the services offered at the community. Plan community events to promote the services of the community and to gather new inquiries appropriate for residency.
    • Manage all inquiries in a systematic approach that follows all leads until they either move in, are placed in another environment, or lose interest.
    • Ensure collateral materials are available for marketing use; decorate and maintain model apartments to show, develop and maintain a marketing tour book, take deposits, provide all necessary paperwork to be completed prior to move-in, and coordinate the move-in process with all departments.
    • Train all community personnel on how to take inquiry calls, how to complete inquiry cards, and how to conduct tours.
    • Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions which assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.
    • Seek out and perform other duties as assigned or needed.

    Requirements:

    • High School Diploma or equivalent required. Associate or Bachelor’s Degree strongly preferred in business, marketing or a field related to the position.
    • Excellent verbal and written skills, interpersonal and mediation skills, and ability to evaluate workers’ performance.
    • Strong working knowledge of employment laws and company regulations.
    • Experience with Microsoft Word, Microsoft Excel preferred.
    • Must be able to pass a criminal background check and drug test.
    • Salary based upon experience. MS#50

    Apply with your resume and cover letter TODAY to schedule your interview for this exciting opportunity!

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