• Night Shift Customer Service/Concierge (10 PM - 8 AM)

    ID
    2019-2300
    Category
    Administrative
    Position Type
    Regular Full-Time
    Location : City
    Boise
    Location : State/Province
    ID
  •  

    HEATHERWOOD_100 PX HIGH

     

    Welcome to Heatherwood Senior Living, a vibrant, energetic independent living community. On any given day, you can walk through our front doors and see residents letting off steam in a Laughter Yoga class, listening to a lecture as part of our Silver Scholars continued education program, or watching a political debate. That’s because we believe that retirement is a time to stay physically, socially and intellectually engaged by practicing old hobbies and finding new ones.

     

    We’ve taken extra effort to ensure each detail at Heatherwood is above par when it comes to your enjoyment and convenience. In our studio, one and two bedroom apartments, you’ll enjoy well-appointed finishes, kitchenettes, and generous apartments sizes. Frequent trips around Boise will enable you to continue your active lifestyle while still enjoying extras such as weekly housekeeping, linen service, and landscaping. Escape to Heatherwood and join us for the good life.

    Now Hiring a Night Shift Customer Service/Concierge (10 PM - 8 AM)!

     

    As the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.

     

    Check out our perks!

    • Control Your Schedule: View your schedule, pick-up shifts & request time off anytime, anywhere from the OnShift mobile app.  
    • Earn Rewards: Track your progress and earn award points for clocking in & out on time, answering surveys and for other contributions in the community.
    • Provide Feedback: Answer short community surveys and provide feedback about your day – all from your mobile phone.
    • Access Funds: Access your earned, but unpaid wages before payday for just a small transaction fee.   

    Responsibilities:

    • Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.
    • Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages.
    • Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.
    • Promote and encourage residents to participate in activities.
    • Follow and communicate company policies and procedures.
    • Seek out and perform other duties as assigned or needed.

    Requirements:

    • Must have compassion for and desire to work with seniors!
    • Ability to communicate effectively with residents, families, staff, vendors, and the general public.
    • Strong organizational and follow-up skills, and the ability to manage multiple priorities.
    • Knowledge of word processing, spreadsheets, and email functions.
    • Must be able to pass a criminal background check and drug test.

    Apply with your resume and cover letter TODAY to schedule your interview for this exciting opportunity!

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