• Receptionist

    ID
    2019-2288
    Category
    Administrative
    Position Type
    Regular Full-Time
    Location : City
    Tallahassee
    Location : State/Province
    FL
  •  

    ST AUGUSTINE PLANTATION_100 PX HIGH

     

    St. Augustine Plantation is home. Built in the Southern, antebellum style, the house was designed specifically to improve the quality of life for seniors. Enjoy songs played on the baby grand piano, or share memories around the hearth in the living room.

     

    We're proud to be licensed for Extended Congregate Care (ECC). The ECC license promotes aging in place and allows the facility to offer more extensive care services than other standard licensed homes that can extend your stay in assisted living. This means that St. Augustine Plantation is able to offer more extensive clinical capabilities in an effort to better serve residents.

    Now Hiring a Full Time Receptionist!

     

    As the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. This position is responsible for graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families, and providing support to sales and marketing and the business office. Pay attention to details and use creativity to create positive experiences with current and prospective residents by managing the lobby experience for all visitors.

    Responsibilities:

    • Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.
    • Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages.
    • Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.
    • Respond to inquiries and/or tours when Community Relations Director, Executive Director and Resident Care Directors are not available; facilitate experiences/tours of community as needed.
    • Promote and encourage residents to participate in activities.
    • Follow and communicate company policies and procedures.
    • Seek out and perform other duties as assigned or needed.

    Requirements:

    • Must have compassion for and desire to work with the elderly!
    • Ability to communicate effectively with residents, families, staff, vendors, and the general public.
    • Strong organizational and follow-up skills, and the ability to manage multiple priorities.
    • Knowledge of word processing, spreadsheets, and email functions.
    • Must be able to pass a criminal background check and drug test; including marijuana.

    Apply with your resume and cover letter TODAY to schedule your interview for this exciting opportunity!

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